Referral Marketing

Referral Marketing is the number one tool in the small business marketers toolbox. Done right, referral marketing can yield an endless stream of new customers at low or no cost.

Thursday, March 15, 2007

7 Tips To Increase Your Referral Business

 

The absolute bible on referral marketing is David Frey's quite superb Instant Referrals System. If you want to implement systematic referral programs as a matter of top priority. David's Instant Referral System provides dozens of proven, turnkey referral strategies that you can start implementing immediately.

Referrals are the best way to grow your business. Without referrals, your business will not endure. You are "dead in the water" so to speak. Here are some tips to ensure that you get the referrals you need for your business:

1. If your customers perceive that you want or need more referrals, then you will get them. Many clients have the idea that your customers come through advertising of one form or the other. Some may get the impression that you are always extremely busy and really do not need any referrals. Even though they themselves were referred to you does not matter. If your client is not directly involved with any kind of selling activity, then they will not understand the very important need there is for referrals.

How do you overcome this problem? You must educate your contacts and clients that you do,indeed, always welcome referrals. Make sure to plant seeds in your client's mind whenever you can. Let them know how excited you are about a new account you have that was recently referred to you.

2. If your clients feel comfortable enough with you, then they will refer more business your way. In other words, your client must have enough confidence in their judgment about you. Be sure to relate as many success stories as you can that you have brought about for your clients. Make sure you are punctual when you deal with people. There is nothing worse than being late to a call! Return all calls promptly and if you belong to any organizations, be consistent in your participation. This behavior will be equated with trustworthiness by potential referral sources.

3. You will surely get more referrals if your clients know how to refer business to you. It is your job to provide ways for them to do so. It is always a good idea to ask your clients to call any referral they give you so that they will know to expect your call. What would even be better is to ask your client for his or her referral to call you. In that way, the interest in your product or service is already there.

4. If your clients know how you can be of benefit to others, then you will definitely get more referrals. You can improve your position by making sure that your clients understand all of the ways that you can help your customers. You can accomplish this by taking an interest in their business or life and then adding your own comments about what you are doing. Very often you will get a response such as "Well, I did not realize that"!

5. If you make sure to thank your active referrals enough, then your will get more referrals. As a rule of thumb, make it a habit of thanking a referring party three times. First, give them a verbal thank you both when you receive the referral and then after contact has been made with the referral they provided. The second time you should thank then in writing. And last but not least, you should thank them with some small gift after you complete your project. Use the "thank you" process in order to keep your referrers informed about the progress you have been able to make with the referral they gave you. They really do want to know what the outcome of their actions are.

6. You will make sure to get more referrals if your past contacts and clients do not forget about you. It does absolutely no good if your client is confronted with an opportunity to refer more business to you and they do not remember you. Always try to stay in touch with your client base. You can do this by telephone, mail and any other communications that you produce. You should not let more than three months elapse without them hearing from you.

7. If you understand why it is that your clients give you referrals, then you will gain more referrals for your business. In most cases, your client is not really trying to benefit you but the party to whom they refer you to! This is important because it is a major shift in attitude from you to how you can help others. It makes your client look good when when someone they referred to you is helped.

One of the very best ways to get more referrals is for you yourself to become a source of referrals. If you are viewed as a good referral source, then most people with reciprocate!

Ken Harrington is an expert at helping small businesses gain the referrals they need to grow beyond what they previously thought was possible. To find out more about this advanced follow up and customer referral system, visit http://www.FirstUpMarketing.com

Friday, December 29, 2006

Reciprocity The Key To Riches

 

The absolute bible on referral marketing is David Frey's quite superb Instant Referrals System. If you want to implement systematic referral programs as a matter of top priority. David's Instant Referral System provides dozens of proven, turnkey referral strategies that you can start implementing immediately.



What's reciprocity got to do with referral marketing?  It is pretty simple.  If you want to receive - first you need to be willing to give.  So, at all those business networking meetings you attend you need to give some referalls before you can hope to gain any in return. 
It turns out that reciprocity plays a pretty big part in the human psyche.  There is an inbuilt requirement to return (reciprocate) what we receive.  It is a concept that is explored in this article from Chris and Ted Morgan.


Reciprocity The Key To Riches

? Copyright 2005 Chris & Ted Morgan

 Main Entry: rec?¡èi?¡èproc?¡èi?¡èty
1 : the quality or state of being reciprocal : mutual
    dependence, action, or influence

Main Entry: 1re?¡ècip?¡èro?¡ècal
1 shared, felt, or shown by both sides

Main Entry: re?¡ècip?¡èro?¡ècate
1 : to give and take mutually

                                                            
If reciprocity is not in you, you cannot succeed in any
business venture. When it is in you, you have the law of
nature on your side.
                                                            
The law of reciprocity always leads us to success. It is your
guarantee of your endeavors?? successes. The laws of nature
always work, just like gravity & magnetism.
                                                            
To get the law of reciprocity in your life, it is as simple
as, knowing it, applying and acting on its principles. Yet,
even though most of us know of it, we don??t follow through
to apply and act on its principles.
                                                            
To streamline your business you will need an online presence
as well as an off-line presence. Each reflects each other.
This is your first vital attempt at adding reciprocity to
your business.

The next vital component to consider is Leverage.

Main Entry: 1le?¡èver?¡èage
1 : the action of a lever or the mechanical advantage gained
    by it
2 : POWER, EFFECTIVENESS <trying to gain more political
    leverage>

                                                            
Network marketing is the most effective use of leverage in
business there is! If you are using it, it can make you
rich! Your riches will be tied to the exponential growth of
YOUR customer/prospect base (YOUR database/list).
                                                            
Where most fail building lists, is not having TOTAL CONTROL
of their lists. They think that sending their prospects to
their affiliate links gives them total control of the list.
Not true for a couple of reasons.
                                                            
When you join an affiliate program you become a distributor
of that company, so in essence you are not working YOUR OWN
BUSINESS, you??re working your upline??s business, the one
that signed you up (your sponsor).
                                                            
Secondarily, you need to really read their company??s TOS
(terms of service), it clearly states that you will only get
commissions on prospects you send through your affiliate
link and ultimately purchase their products/services, and
only the products/services that you are entitled to receive
a commission.
                                                            
You get the commission, but the big winner is the company
because you added your prospect to THEIR list, not your own
list. I think that??s kind of sneaky, don??t you? I suggest
that you begin building and bonding YOUR OWN LIST.

By the way, this is your second way you can use reciprocity
as a tool to further bond with YOUR OWN LIST and grow your
business. All of your revenue you receive in network
marketing will be residual (ongoing revenue).
                                                            
Sidebar:  I am not saying that affiliate programs are bad
and to not use them (I use them from time to time as well as
using my own products/services); I am saying be aware of the
hidden dangers of working your business on assumptions and
not fact based, as apposed to working your business from
factual knowledge.
                                                            
What I am about to reveal to you is not new by any means,
but is necessary for you to apply this principle to be in
line to receive more riches in your life than you ever
dreamed possible. ?¡ãYour riches are tied to what you are
passionate about; it is tied to what you love.?¡À

This is so critically important it bears repeating.
                                                            
?¡ãYour riches are tied to what you are passionate about; it
is tied to what you love.?¡À

I truly believe this is the most beneficial aspect of any
business?? longevity & ultimately its prosperity.  If you
build your business around what you??re passionate about,
then all you need is for you to SERVICE YOUR LIST. Your
business list will be all those that have mutual
dependency in what your business stands for.
                                                            
Until you understand & begin to use marketing in your
business, you have alienated and lost all touch with your
target market.

Main Entry: mar?¡èket?¡èing
1 a : the act or process of selling or purchasing in a
      market b : the process or technique of promoting,
      selling, and distributing a product or service

Main Entry: 2market
1 : to expose for sale in a market
                                                            
As I mentioned earlier, your market have demonstrated a
clear interest in your business and what it stands for and
have a mutual dependency for it. To market to those in your
market, it??s easier to sell to them when it is their idea to
purchase.
                                                            
People hate to be sold, so don??t sell, market to them.
Knowing that, you need to have away to entice your prospects
to making a purchase.

This is how marketing works. All you do is make yourself
attractive; make not- buying the last thing your prospect
wants to do. This tactic works well, give your prospect
free samples.
                                                            
I sell lemonade so my main product is lemonade. I set up my
stand and sell popcorn & salted roasted peanuts at the
bizarre. I give away free samples of the nuts & popcorn as a
teaser.

On a hot day everyone likes popcorn or roasted peanuts, when
they smell it they got to have it, and more than that, they
can??t get enough of it. Salt makes them thirsty so I provide
ice-cold lemonade. Get the idea?

Be bold, build your business from passion; build and bond
with YOUR OWN LIST & make it a point to continue building
your list every chance you get; your market will be those
that have a similar passion for your business and find it
can provide what they are looking for; offer free samples
and market to your targeted market.

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Chris & Ted Morgan says, Start your Successful
business building the right way. Ask for our free CD & report that
shows you  how. http://www.master-mind-marketers.com/
Chaos 2 Cash (24hr)Recording 1-800-931-4906 Ext.54